Shipping Policy
Shipping and Delivery
At Sports Legends USA, we strive to deliver your products within 10 days of your order. However, please note that delivery dates are not guaranteed and may be subject to delays beyond our control. These delays can occur due to factors such as player availability to sign and fulfill order requests.
Order Processing
- Processing Time: Orders are typically processed within 1-3 business days.
- Shipping Time: Once processed, orders are shipped and generally delivered within 10 days.
Delays
While we aim to meet our delivery timelines, certain circumstances may cause delays. These can include, but are not limited to, the following:
- Player Availability: Our memorabilia items often require the involvement of athletes for signing. Delays in player availability can impact the fulfillment of your order.
- External Factors: Shipping carriers may experience delays due to weather, holidays, or other unforeseen events.
Shipping Costs
- Domestic Shipping: Shipping costs are calculated at checkout based on the weight and destination of the order.
- International Shipping: International shipping is available. Costs and delivery times vary depending on the destination country.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment.
Damaged or Lost Packages
- Damaged Packages: If your package arrives damaged, please contact us immediately at [Your Contact Information]. We will work with you to resolve the issue.
- Lost Packages: If you believe your package is lost, please reach out to our customer service team for assistance.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
Sports Legends USA
805 Mainstreet
Hopkins, MN 55343
info@sportslegendsusa.com